What To Bring
What to Bring to Your Urgent Care Visit
When visiting UrgentMED - Pasadena please bring your insurance card as well as a form of photo identification. Be sure to have your medical information readily available, including any and all medications that you are currently taking so that your doctor can better evaluate your health.
Insurance AcceptedPPO Insurances:
Prospect Medical Group
Healthcare Partners Group
Access Medical Group
I came to urgentmed do to a severe kidney infection. After being received with a warm welcoming I provided my insurance and come to find out they are not in my network. Frustrated and in pain, I said I would find an urgent care that would except my insurance. The supervisor Leslie immediately intervened and provided me with different options that would best accommodate me. After agreeing I was i quickly placed in a room and seen by Ricky the PA which was very knowledgeable and had great bedside manner. I was treated immediately with shots and antibiotics and I could honestly say I feel so much better. I just wish they were in network with my insurance so that I could make them my primary doctor.
Me and my wife received EXCELLENT treatment from urgent med after being involved in a motor vehicle accident. The minute we walked in we were greeted with smiles, placed in to a room with bottled waters in hand and immediately Vitald by the nurse. Our insurance responsibility was then explained in detail. 5 minutes later Ricki walked in to evaluate me and my wife. We received a very detailed conversation along with X-rays, injections and medication in hand. The entire visit took less than an hour. We are truly great full that we came across this urgent care and will definitely be back for our urgent care needs!!!
Being a former patient of west coast urgent care I came to find out it is now under new ownership with the name of Urgentmed Pasadena. Gotta say these guys are great! The staff are very friendly and welcoming. The PA was great with answering all my questions. And I was in and out of there within 35 minutes with medication and all!! Thank you for taking care of me will definitely return if needed.
Me and my wife are in San Marino visiting from baker CA. I got really sick a few days ago with horrible bronchitis and chest pain and I find it very hard to see a Dr I am not familiar with. My brother in law recommended urgentmed and I have to say I was very impressed. The staff genuinely care about their patients and go above and beyond to make sure we are comfortable. Although I have a large deductible the cost was not as high as I expected. Did I mention the provider was very knowledgeable and made sure I understood my diagnosis. Last but not least I walked out of there within a matter of 45 minutes with medication in hand. This is the perfect idea of healthcare. I highly recommend urgentmed.
I was a bit uncomfortable to know that west coast urgent care changed ownership. But the staff and PA made everything so easy for me. I was in and out within 30 minutes with my medication in hand. I recommend this urgent care for good service.
Most amazing experience I have ever had at any healthcare facility. Staff was incredibly friendly and attentive. Absolutely no wait at all and was in and out within 30 mins.
I hadn't been to the doctors since 2005. I started feeling weak and fatigued a few weeks ago and I knew I had to get myself checked out. Got on yelp and searched good doctors around my area. Came across urgentmed and BAM!! Now I got myself a primary doctor. The minute I walked in I knew I was at the right place. I was in n out of there within 30 minutes with blood work done and more knowledge as to why I feel the way I do. Thank you guys for making healthcare a bit more fun!
If you want fast, friendly and dedicated doctor's and staff.. Dont look further.. I was seen and my entire time was less than an hour.. Staff explained my financial responsabilities . Doctor was very nice .felt very comfortable.. My experience here was amazing. ..Will definately use them and recommend to family and friends
Came in with my brother and we both had a great experience. The nurses were very friendly and knowledgeable. They accept most PPO plans and even have medications on site. Felt so relieved knowing that I will miss the stop to CVS. Thank you UrgentMED Pasadena staff!
So happy this urgent care is under new management. Very clean, efficient, super fast and great doc! Highly recommend!!
Great experience here. Staff are the best very friendly. Very clean. I would recommend coming here.
I came here with my daughter to see a physician because I suspected she had a flu and I was very pleased with the service. The front staff was very polite and fast and Dr. Kevin was amazing!!!!! He thoroughly explained to us what was going on and gave us a script to be on our way. Thank you, UrgentMed, you guys are amazing.
This urgent care is amazing!!! They are with a new management as of the 22nd of January. The service is fast and there is no wait which is awesome!! The staff and Dr are great, really friendly!! I would totally recommend this urgent care!!!
Went into the office on Saturday feeling horrible Dr. Kevin was amazing he was so knowledgeable and very professional. The back office staff member Eddie was also very professional and very efficient. The greeting by the two ladies in the front Janine and Marlene were pleasant they both had smiles on there facing and also helped me to understand my insurance I really recommend this new and improved urgent care in Pasadena
Wow!!!! I Came across this place because I had a very bad sinus infection, they were transitioning to new ownership and they managed to provide excellent service. I received the Best treatment I could've gotten. The Dr was very thorough and knowledgeable, not to mention the staff were extra caring and I even walked out with all the medication I needed. I recommend this place to anyone seeking good health care. Keep up the good work guys!!
Went in for a visit with a bad cold and sore throat. I was pleased to see the place in under new ownership. the staff seems to be highly trained and professional. the provider was very knowledgable and took her time with me and treated me nicely. I loved my experience. Highly recommend!
Just like a local family doctor. I love going to Urgent Med. The doctors are staff are super professional and caring. I don't even go to regular pediatrician any more. The wait times are great. They have definitely become my go to doctors. Strongly recommend.
They Doctors and staff here are absolutely amazing. They could not have done enough for me. They also gave me loads of information on what I needed to do next. My last visit here I only had to wait about 10 minutes. If I had to wait an hour it would be worth it, it is a Doctors office after all. I think this is the 2nd review I have ever wrote in my life. I felt I had to come on here and let people know if you need an Urgent Care this is the place to go.
This was my first time here and let me tell you, I would recommend it to everybody. The service was great. Didn't have to wait too long and the BEDSIDE MANNER, was excellent! Eddie, thank you for all your help today! Even though I want able to hear everything you said, you made me feel comfortable. This is how is supposed to be. . .:)
Very nice and clean place to come for medical attention. Staff was very friendly and caring. Had to get a shot, I'm very scared of shots, but medical-nurse was very attentive and I really didn't feel a thing!👍
GREAT URGENT CARE WITH GREAT SERVICE. VERY HAPPY WITH WEST COAST URGENT CARE!
My daughter and I received the most incredible service at West Coast. I'll never go to any other urgent care again. Everyone was polite, friendly, professional and kind. I highly recommend them!!
I've been here 4 times in the past 2 years and I've never had to wait for more than 5 minutes to be seen. Really kind and caring practitioners
I needed to see someone urgently as i was in extreme pain. They saw me right at my app time, diagnosed me and gave me the antibiotics on the spot. Hats as good as it gets in my book.
My girlfriend took me to this clinic and i was glad she did. I was feeling really sick, cough, and vomiting. It was around their closing time 8:20pm and they took us in. The PA was very nice ordered some labs and an x-ray. The best part of it I had my x- ray result before walking out of there, with a prescription in about 40 minutes. By far this was the best doctors office experience, and they were so nice they called me the next day to see how i was doing and giving me my lab results as well.. Would recommend this place if you want to be in and out with great care.
I brought my boyfriend to this clinic because he was feeling very sick, coughing a lot, and we just wanted him to get checked out. When we got there, we just had to fill out some papers and they quickly took us in within minutes. All the staff were very friendly. He was seen by the physician assistant who ordered some labs on him and wanted to do a chest x-ray as well. The best part of it was that we didn't have to go anywhere else for the xray because they do it right there in the clinic and give the results within 20 minutes. Also they have the cheapest prices in the area. My boyfriend didn't have insurance at that time and we had to pay cash. The other thing that I really liked was that they called the next day to give the lab results, which was great because anywhere else that you do lab work it takes a week to get the results back. I storngly recommend this place to everyone else that really wants to be in and out with a great experience.
Been here a few times, great local Urgent Care!!
Came back here and service was even better than the first time. Definitely come here for health care needs.
I brought my little brother here after he injured his finger at school, to make sure it wasn't broken. They have x-ray machines on site, which is great because you won't get herded back and forth from an imaging center like at most doctors' offices. There was no wait when we got there, so all we had to do was fill out a few forms, and then he was checked in and seen by the doctor right away. The front desk staff were very friendly. The doctor was both reassuring and thorough during the exam; he asked a lot of questions and explained things in detail and plain English. It only took about 10 minutes to get the final x-ray report back, and since it turned out his finger was broken, we got a referral to a pediatric orthopedic nearby. The manager even called ahead to let them know we were coming so they could hold an appointment. All in all, this was the most hassle-free experience at a doctor's office I've ever had! They have free parking with validation and there's also plenty of street parking nearby. Definitely recommending this to friends and family who don't want to sit in a waiting room for hours or wait days for an appointment.
Staff was extremely friendly and efficient. Waited less than 10 minutes to be seen and the doctor was helpful and understanding. This is by FAR the easiest urgent care to go to in Pasadena if you have do not have insurance (cash prices were low compared to other places and I know that they also take all PPO insurance) Short wait, friendly staff, great experience.
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|Mon - Fri:||8:00am - 8:00pm|
|Weekends:||9:00am - 5:00pm|
- Covered CA PPO plans
- Some HMOs
- Most PPOs